Privacy Policy

1. Data Controller

glyphnuova.com (PE), Business Center 'Leonardo', 2A Baseina Street, Kyiv, 01004, Ukraine. EDRPOU 86312082. Email: contact@glyphnuova.com. Phone: +380 732 075 7336. Legal representative: Julia Novak, Managing Director.

2. Data We Collect

From enquiry and proposal forms: name, email, phone, travel dates, destination, message.

3. Use

To respond to enquiries, prepare proposals, manage bookings. Basis: consent and legitimate interest.

4. Sharing with Partner DMCs

We share relevant data with partner destination management companies to arrange your trip. They act as independent controllers under applicable law.

5. Retention

We keep data as long as needed for the purposes above, then delete or anonymise it, unless law requires longer.

6. Your Rights

Under Ukrainian law you may access, correct, delete, or restrict your data, and object to processing. Email contact@glyphnuova.com.

7. Cookies

We use cookies only with your prior consent, as required by the Law of Ukraine 'On Electronic Communications' No. 1089-IX dated 16.12.2020. You can withdraw consent or opt out in your browser or cookie banner.

8. Complaints and Dispute Resolution

Email contact@glyphnuova.com to file a complaint. We respond within 30 days. If unresolved, you may use pre-trial dispute resolution. This follows the Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015.

9. Changes

We may update this policy. The latest version is always on this page.

10. Contact

glyphnuova.com, PE, Business Center 'Leonardo', 2A Baseina Street, Kyiv, 01004, Ukraine. Email: contact@glyphnuova.com. Phone: +380 732 075 7336. EDRPOU: 86312082.

This information is displayed under the Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015.